Why did I receive an inappropriate or political ad? How can I report this?

Translation: We apologize that you received inappropriate ads. We work hard to block all such ads, but sometimes ads slip through using tricky...

How can I remove ads?

You can purchase an ad removal feature in the in-game store. You can find the in-game store by clicking on the coin balance on the game's main...

Why can’t I skip this ad?

Ads should not play for a full 30 seconds between puzzles - they should always be skippable after a few seconds. If you have any concerns...

Why does an ad ignore my volume settings?

The situation should not be like this. If you are experiencing this issue, please send us a support ticket message in the app's settings. This will...